FAQ Group: Canvas

How do I use the Dashboard?

The Dashboard is the first thing you will see when you log into Canvas. The Dashboard helps you see what is happening in all your current courses.

You can return to your User Dashboard at any time by clicking the Dashboard link in Global Navigation.

English

El tablero de control es lo primero que verá al iniciar sesión en Canvas. El tablero de control le ayuda a ver lo que está sucediendo en todos sus cursos actuales.

Puede volver a su tablero de control del usuario en cualquier momento haciendo clic en el enlace de tablero de control de la Navegación global.

Español

How do I log into Canvas?

This lesson explains various ways you can find out how to log in to Canvas from an internet browser. If you are using Canvas with an institution, you will log in either from your institution’s webpage or by using their direct Canvas URL. Canvas Network accounts also log in with a Canvas URL. You can also use the Canvas URL to log in to the Canvas Mobile Student app.

You must have an account to log in to Canvas.

  • If you are associated with an institution using Canvas and do not know your username and password, please contact your site administrator.
  • If you are given a join code or a secret URL to join a course, learn how to create a Canvas account.

Note: If you are having trouble signing into Canvas, please see the troubleshooting section in this lesson.

English

En esta lección, se explican diferentes formas para aprender a ingresar a Canvas desde un navegador de Internet. Si utiliza Canvas con una institución, iniciará la sesión desde la página web de su institución o mediante su URL directa de Canvas. Las cuentas de Canvas Network también inician sesión con una URL de Canvas. También puede usar la URL de Canvas para iniciar sesión en la aplicación móvil Canvas Student.

Debe tener una cuenta para iniciar sesión en Canvas.

  • Si está asociado con una institución que usa Canvas y no sabe su nombre de usuario y contraseña, póngase en contacto con el administrador del sitio.
  • Si recibe un código para unirse o una URL secreta para unirse a un curso, descubra cómo crear una cuenta de Canvas.

Nota: Si tiene problemas para ingresar a Canvas, por favor consulte la sección Solución de problemas en esta lección.

Español

How do I view my Google Drive files in Canvas?

If your course has enabled Google Apps, you can view all files in your Google Drive account in Canvas. The Google Drive folder is accessed from the Course Navigation Menu.

Notes:

  • You can only view one Google Drive account at a time in Canvas. Make sure you are logged in to the account you want to view in Canvas. If necessary you can log out of your account and authenticate with a different account.
  • If you are already logged into a Google account in Chrome, Canvas will use that Google account to authorize Google Drive access. If you want to authenticate using a different Google Drive account, you must log out of the Google account in Chrome and sign in to the account you want to use with Canvas.
  • If your Canvas authorization has failed, try logging in to Google Drive in Canvas using an incognito browser, which removes all browser cookies and extensions. If you are able to log in with the incognito browser, you are most likely logged in to Google Drive and/or Canvas with different Google accounts. Confirm the account you are using for each location and try again. You may also need to confirm any Google extensions installed in your browser’s settings.
  • The location where you access your Google account may affect your access to Canvas. If you successfully authenticate with your account at your institution, you may have to reauthenticate when you log in to Canvas at home.
  • Currently, Google Drive files cannot be accessed from course or personal files in Canvas. They can only be accessed from the Google Drive link in Course Navigation.

English

How do I download a folder in ZIP format?

You can download a folder in a ZIP format in your personal, group, or course files.

Learn how to locate your user files, course files, and group files.

English

How do I download a single file?

You can download a single file from your user, group, and course file storage area.

Learn how to locate your user files, course files, and group files.

English

How do I view course files?

Course files include any content uploaded to a course. If your instructor allows you to view the Files link in Course Navigation, you can view the files in your course.

English

How do I view my user files?

User files include profile pictures, uploaded assignment submissions, and other files uploaded to your personal Canvas file storage area. By default, each user has 50 MB of storage space in Canvas. Administrators can change the quota for user files for the entire institution. No other users can view files in your user files.

English

How do I use files?

As a student, Files allows you to store files and assignments within Canvas. You can upload one or multiple files, view all details about your files, and preview files. Files is built with responsive design to adjust for browser scaling. The folder navigation window, file displays, and even file names adjust to the width of the browser window.

View a video about files.

You may have access to files (documents, images, media, etc.) in three different feature areas:

  • User files, located in your user account
  • Course files, located in each course where you are enrolled (if your instructor allows you to view Course Files)
  • Group files, located in each group where you are a member

English

Como alumno, Archivos le permite guardar archivos y tareas dentro de Canvas. Puede cargar uno o más archivos, ver todos los detalles de sus archivos y previsualizarlos. Archivos está desarrollado con un diseño adaptable que se ajusta a la escala del navegador. La ventana de navegación de carpetas, la visualización de los archivos e incluso los nombres de los archivos se ajustan al ancho de la ventana del navegador.

Vea un video sobre los archivos.

Puede acceder a archivos (documentos, imágenes, medios, etc.) en tres áreas diferentes:

Español

How do I edit or delete discussion replies as a student?

If your instructor allows, you can edit and delete your own discussion posts. If the edit or delete option does not appear, your instructor has restricted this setting in your course.

Note: This setting does not affect discussions in course groups.

English

How do I attach a file to a discussion reply?

If your instructor allows file attachments, you can attach a file to a discussion reply using the attachment icon. Attachments can be added to both graded and non-graded discussions.

Any attachments added as part of discussions are copied to your user files. Attachments for graded discussions are not counted against your user quota and cannot be deleted.

Notes: 

  • If the attachment icon does not display, this option is not available in your course.
  • If your attachment causes you to exceed your user file quota, the file may fail to attach to an ungraded discussion.
  • If you have permission to edit or delete discussion replies, editing a reply also allows you to remove an attachment.

English

Facebook Twitter Youtube Instagram
Tech Support

Mon – Fri | 8:00 AM – 4:00 PM

Contact Us

(408) 558-3080

Suggestions/Feedback

Feedback Form